Privacy Policy

Welcome to usagbu ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our childcare platform and services. By using our services, you agree to the collection and use of information in accordance with this policy.

We collect information that you provide directly to us, including: • Personal Information: Name, email address, phone number, home address, and profile photo. • Account Information: Login credentials and account preferences. • Payment Information: Credit/debit card details, billing address, and transaction history. Payment information is securely processed by Stripe and we do not store full card numbers. • Child Information: Ages and care requirements for children in your household. • Background Check Information: For nannies, we may collect information necessary for background verification. • Communications: Messages exchanged through our platform between parents and nannies. • Location Data: Address information for service delivery purposes.

We use the information we collect to: • Provide, maintain, and improve our services • Process transactions and send related information • Connect parents with qualified childcare providers • Send notifications about bookings, payments, and platform updates • Respond to your comments, questions, and customer service requests • Monitor and analyze usage trends to improve user experience • Detect, prevent, and address fraud and security issues • Comply with legal obligations

We may share your information in the following situations: • Between Users: Parents and nannies can view each other's profiles and communicate through our platform to facilitate childcare arrangements. • Service Providers: We share information with third-party vendors who perform services on our behalf, including payment processing (Stripe), email services, and cloud hosting. • Legal Requirements: We may disclose information if required by law or in response to valid legal requests. • Business Transfers: In connection with any merger, sale of company assets, or acquisition. • With Your Consent: We may share information for other purposes with your explicit consent. We do not sell your personal information to third parties.

We implement appropriate technical and organizational security measures to protect your personal information, including: • Encryption of sensitive data in transit and at rest • Secure payment processing through PCI-compliant providers • Regular security assessments and updates • Access controls and authentication measures However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

You have the right to: • Access, update, or delete your personal information • Opt-out of marketing communications • Request a copy of your data • Close your account at any time To exercise these rights, please contact us at support@usagbu.com.

We use cookies and similar tracking technologies to: • Keep you logged in • Remember your preferences • Analyze how our services are used • Improve our platform You can control cookies through your browser settings.

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date. Your continued use of our services after changes constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy, please contact us at: usagbu Email: support@usagbu.com Website: https://usagbu.com